Our Commitment to You
Louisville Endoscopy Center has a proven track record of excellence that you and your family can count on. Since opening our doors in 2000, our physicians have performed thousands of procedures each year. At LEC, you’ll be in the hands of some of Metro Louisville’s most qualified and highly trained gastroenterologists. All of the nurses at Louisville Endoscopy Center are ACLS and BLS certified. Our patient satisfaction surveys repeatedly earn high praise for the center and its specialized staff; 100 percent of our patients give us “satisfied” or “very satisfied” ratings.
Our center is fully certified by the State of Kentucky and Medicare, plus we’re accredited by the AAAHC — the preeminent leader in developing patient care guidelines.
Louisville Endoscopy Center is honored once again by the American Society or Gastrointestinal Endoscopy’s (ASGE) Endoscopy Unit Recognition Program for demonstrating “a commitment to delivering quality and safety as reflected in their unit policies, credentialing, staff training and competency assessment, and quality improvement activities.”
The center successfully met the requirements to be recognized as a unit that promotes quality in endoscopy. Since its inception, this program has recognized hundreds of endoscopy units that have demonstrated a commitment to specialized training and adherence to ASGE guidelines on privileging, quality assurance and reprocessing, as well as to the infection control guidelines of the Centers for Disease Control and Prevention.
ASGE’s Endoscopy Unit Recognition Program is known as the profession’s leader in setting standards of excellence in endoscopy through their clinical guidelines and training of members. The program also provides a way for centers like ours who are committed to the highest standards to remain at the forefront of quality and safety.
At Louisville Endoscopy Center, we are committed to providing our patients with quality of care in a safe environment while promoting an atmosphere of compassion, understanding, and convenience.
The doctors, nurses and staff appreciate the confidence you have placed in us. We support safe, quality patient care by using a collaborative team approach between the patient, the patient’s family, physicians and staff. Compassion, safety and respect are our top priorities.
Newly added Free Wi-Fi is now available in the waiting room for the convenience of our patients and their families.
Patient Safety in Ambulatory Surgery Centers
Patient safety is of the utmost priority to our center’s physicians and staff. Our governing board provides oversight for the quality of care. Our facility is licensed by the state as an ambulatory surgery center and certified by Medicare to ensure you receive the best care. We also undergo voluntary accreditation by the Ambulatory Accreditation Association for Ambulatory Health Care (AAAHC), one of the national organizations that accredits a wide variety of ambulatory health care settings. AAAHC currently accredits more than 6,000 organizations.
Our physicians utilize our center because we partner with them to deliver high-quality, patient-centered care in an outpatient setting which provides comfort and ease of access. While hospitals provide a wide range of support services 24 hours a day, we are designed to focus on the patient’s specific procedure or surgery experience and preparation for recovery at home
Based upon your medical history and health assessment, and the procedure to be performed, your physician will select the best care setting for your specific healthcare needs. In some cases, it may be determined that the hospital is the best setting for your planned procedure.
Complications can occur in any healthcare setting where surgery is performed, and we are well-equipped to respond accordingly. With knowledge acquired from more than 250 other surgery centers, we have established best practices and safety standards while also meeting or exceeding regulatory and accreditation requirements.
In very rare instances when a patient requires emergency care while at the center, we have extensive procedures in place to respond. We have physicians, registered nurses, anesthesia providers and those trained in CPR and the use of emergency equipment in the facility to respond as needed. We are also fully equipped with appropriate equipment to respond to emergencies, and if necessary, we can transfer patients to a nearby hospital for additional care.